Terms of Warranty

We warrant to you that the Products will be free from breakage or malfunction under normal use resulting from defects in material or workmanship for a period of two (2) years upon receipt of the Product from us (“Limited Warranty”).

The BINLI Limited Warranty:

  • Is valid for two (2) years from the date of original purchase and covers manufacturing defects, provided the product is purchased through an authorized dealer.
  • Does not cover the case, strap, finish or glass. It excludes normal wear and tear, as well as damage caused by accident or careless handling.

The Limited Warranty shall become null and void if the Products are modified, altered, misused, abused, tampered with or disassembled, or if the Products are repaired by any party other than an authorized repair centre.

Please refer carefully to the user instructions (if available) for proper use and care of the Products.

OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE APPLICABLE PRODUCT PURCHASED FROM US. EXCEPT FOR THE LIMITED WARRANTY STATED HEREIN, NEITHER WE NOR ANY OF OUR SUPPLIERS MAKE ANY WARRANTIES WHATSOEVER WITH RESPECT TO THE PRODUCTS. ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE HEREBY DISCLAIMED AND EXCLUDED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

In the event of a breach of the Limited Warranty, we may, at our sole option:

  • Repair any defective Products at our cost; or
  • Replace any defective Products with the same or a comparable product at our cost; or
  • Refund the purchase price of any defective Products.

The remedies set forth above are your sole and exclusive remedies, and constitute our entire obligation and liability for any breach of the Limited Warranty. You shall have no further remedies of any kind. In particular and without limitation, you shall not be entitled to any damages whatsoever (including incidental, indirect, consequential or special damages arising from use of the Products) or rescission of the sales contract. To claim remedies under this Limited Warranty, you must provide a copy of a valid purchase receipt for the defective Product. Without such proof, we shall have no obligations or liability under this Limited Warranty, and no remedies will be available.

Repair and Service

You must deliver or ship defective Products to one of our authorized representative partners. View our authorized partners at www.time-alliance.com.

When sending defective Products to our authorized representative partner, please pack the item securely. Do not ship the defective Product inside its original retail packaging. We are not liable for damage, theft or loss of Products during transit. We recommend you insure your shipment against these risks.

Please provide the following information:

  • Full name
  • Mailing address (street, city, state, zip code)
  • Preferred phone number (including country and area code)
  • Email address (to expedite your repair)
  • Copy of valid purchase receipt for the defective Product
  • Copy of the warranty card (if available)
  • Written note describing the issue

Repairs are normally completed within 4–6 weeks. Please note that factors outside our control, such as holidays, component backorders or complex repairs, may extend the turnaround time.

For repairs not covered under the Limited Warranty, we will provide a cost and timeline estimate. Repair work will only commence after we receive your approval and payment.

Should you have any questions, please contact us.